Shipping & returns

Shipping

Shipping costs vary a bit depending on the destination. Scroll down for the complete list of regular shipping costs.

Deliveries

We strive to dispatch your order as quickly as possible. If your item is available in stock, you will normally receive it in 3-5 working days.

Payment

Drdenim.com offers payment through Adyen. No fees or surcharges apply.

Withdrawal of order, returns & exchanges

You can cancel your order and return products free of charge within 30 calendar days from the date on which you receive your order. To return an item, use the return waybill and the return form which were included with your parcel. Make sure the form is filled out completely. If you are missing any of these, please get in touch with us. The refund process will be started within 3-5 days after we receive the returned item.

Claims & faulty items

If there’s a problem with your item, please get in touch with us within a reasonable time frame. Please note that we cover items which are inherently faulty but not faults which arise as a result of natural/expected wear & tear. Online Dispute Resolution

Refunds

Approved returns or claims will be refunded within 30 calendar days of receipt, assuming you have provided us with complete and correct information about your purchase.

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Shipping cost

Sweden: 69 SEK.

Denmark: 69 DKK.       

Finland: 8 EUR.           

Germany: 9 EUR.          

France: 10 EUR.       

Netherlands: 9 EUR.

Spain: 12 EUR.

Italy: 12 EUR.

Portugal: 10 EUR.          

Belgium: 9 EUR.          

Austria: 9 EUR. 

United States: 12 USD.